Some zoological organizations may be operating 21st century zoos with rigid 19th century management structures. Following trends in the corporate world, some zoos have developed "team-based" and other decentralized, flexible systems to improve communication and motivation for mid- and lower-level staff. For example, inter-disciplinary teams of keepers, horticulturists, custodians and educators have been formed to jointly operate new, highly interrelated display complexes. Master planning, quality control and security are management areas increasingly reviewed by interdisciplinary teams.
"Multi-layered integration is, first of all, an attitude. It happens because the people in charge are joiners, not splitters, and because it is good business." Quoted from "An Integrated Process of Exhibit Design" by Jon Coe, 1991, Journal of Museum Education.
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